Privacy Policy

At BIBO With Me (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase on our website. This policy also outlines your rights concerning the information we hold about you.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services or website.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, or communicate with us. The types of information we may collect include:

  • Personal Identifiable Information (PII): This includes your name, email address, billing address, shipping address, phone number, and payment details when you make a purchase.
  • Payment Information: We collect your payment details (e.g., credit card information, PayPal information) when you make a purchase via Stripe or PayPal. This data is processed securely by Stripe and PayPal and is not stored on our servers.
  • Usage Data: Information on how you use our Site, such as your IP address, browser type, pages visited, time spent on the site, and your browsing behavior.
  • Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and payments: We use the information you provide to fulfill orders, process payments, and deliver products to the correct shipping address.
  • Customer Support: To respond to your inquiries, requests, and provide customer service.
  • Marketing and Communication: If you have opted-in to receive marketing materials, we may send you promotional emails or newsletters regarding new products, offers, or updates. You can opt out at any time.
  • Website Functionality: To improve our website, understand user preferences, and enhance user experience.

3. Third-Party Services

We use the following third-party services in connection with your use of our website:

  • Google WorkSpace: We use Google WorkSpace for communication and email services. Your email address may be stored in our Google WorkSpace system to send order confirmations, customer service messages, and other business-related communication. Google is compliant with data privacy regulations, and their use of your data is governed by their privacy policy, which you can find at Google Privacy Policy.
  • Stripe: We use Stripe to process payments securely on our website. Stripe handles your payment data (such as credit card information) and adheres to the highest security standards. For more information, please review Stripe’s privacy policy at Stripe Privacy Policy.
  • PayPal: We also offer PayPal as a payment method. If you use PayPal, your payment information is processed by PayPal, and their privacy policy governs how your data is used. You can view PayPal’s privacy policy at PayPal Privacy Policy.

These third-party service providers have their own privacy practices, and we encourage you to review their privacy policies for further information on how they handle your data.

4. Data Security

We take the security of your personal data seriously and implement reasonable measures to protect it. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

For payment transactions, we use encryption (SSL) to protect your payment information.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers, such as payment processors (Stripe, PayPal), as necessary to fulfill transactions or provide customer service. Additionally, we may share your data when required by law or in response to legal processes.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. If you wish to exercise any of these rights, please contact us at karen@bibowithme.com.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. These technologies may collect information about your browsing behavior, device, and usage patterns. You can manage your cookie preferences in your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.